Cancellation policy

Last updated: August 2, 2026

This policy applies to purchases made with a recurring purchase option ("Subscribe & Save" subscriptions) on lullo.us.

How Subscriptions Work

When you choose a subscription option, your payment method is charged the subscription price shown at checkout, and your order ships automatically at the recurring interval you selected (e.g., every 30 days). You'll receive an email reminder before each renewal.

Cancel Anytime — No Penalty

You may cancel your subscription at any time, for any reason, with no cancellation fee and no minimum commitment.

How to cancel:

Log in to your account at lullo.us and select "Manage Subscription," or
Email help@lullo.us with your order number and the email used at checkout — we'll cancel it for you within 1 business day.

Cancellation stops all future charges immediately. There are no partial-term penalties.

Renewal Cutoff

To avoid being charged for your next shipment, cancel at least 24 hours before your next billing date (shown in your account and renewal reminder email). Renewals processed before cancellation will ship as normal and are covered by our standard Refund & Return Policy, including the applicable guarantee terms.

Pausing & Skipping

You may skip an upcoming shipment or pause your subscription from your account portal instead of canceling entirely.

Refunds on Subscription Orders

Your first subscription shipment is covered by our 60-day money-back guarantee (one guarantee claim per customer/household — see our Refund & Return Policy).
Later renewal shipments may be refunded if unopened and returned within 30 days of delivery, with return shipping paid by the customer.